Customer Experience Manager
$33,280–$33,280 year
On-siteHobbs, New Mexico, United States
Job Summary
Conduct daily front-end operations, ensuring merchandising standards for candy, soda, and snacks are met while maintaining store cleanliness and equipment readiness. Train crew members on the B.E.S.T. customer service experience, oversee opening and closing procedures, and lead the assigned store to achieve customer service score goals. Perform store manager duties in absence, manage recruitment and supervision of associates, and execute store maintenance tasks including stock room organization and World Recovery. Work a flexible schedule including days, evenings, weekends, and overnight shifts at an hourly rate of $16.00.
Required Qualifications
- High School Graduate or equivalent
- Minimum 2 years of management experience
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
- Must be at least 18 years old
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Desired Qualifications
- College experience
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