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Cottonwood ResidentialPosted 3 weeks ago

Customer Experience Manager

On-siteSalt Lake City, Utah, United States

Full TimeMediumReal Estate

Job Summary

Oversee Customer Experience Specialist performance, process applications and leases, and assist with move-in and move-out needs including generating documentation and contracts. Coordinate leasing and resident activities while managing outreach marketing, social media marketing, and online marketing efforts. May occasionally perform supervisory duties in the absence of the Community Manager. This role requires full-time, flexible scheduling including weekends and evening hours, with a focus on helping residents feel at home at Park Avenue Apartments in Salt Lake City, UT.

Required Qualifications

  • Leasing, sales, and/or customer service experience
  • Minimum of one year of experience in multifamily property management
  • General marketing, social media, and online marketing experience
  • Exceptional multi-tasking and communication skills, both oral and written
  • Weekend availability

Desired Qualifications

  • A good understanding of basic accounting practices
  • Entrata Core experience
  • Knowledge of Fair Housing Laws

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