Customer Experience Manager (Branch Manager) - Shelton

Oversee daily operations for the Shelton and White Hills branches, managing staff, conducting performance evaluations, and leading weekly meetings to drive operational efficiency and sales goals. Monitor overdrafts, process compliance requirements including CIP, BSA, and AML, and resolve customer complaints while ensuring adherence to all banking regulations. Coach employees on service standards, facilitate product sales for deposits and loans, and maintain an environment of engagement. Report branch activity to the Regional Experience Manager and participate in community volunteer activities. Full-time role with benefits including 401(k) and medical coverage.