Customer Experience Manager - 255
$38,480–$38,480 year
On-siteBaltimore, Maryland, United States
Baltimore, Maryland, United StatesOn-siteFull Time$38,480–$38,480 yearEnterprise
Full TimeEnterprise
Job Summary
Lead front-end operations and manage store cleanliness, recovery, and merchandising standards for candy, soda, and snacks. Train crew members on the B.E.S.T. customer service experience, ensure equipment is operational, and oversee opening/closing procedures. Perform store manager duties in absence, supervise all associates, and review corporate communications. Maintain stock room and sales floor readiness while executing store maintenance tasks. Work a flexible schedule including days, evenings, weekends, and overnight shifts. Starting at $18.50 hourly.
Required Qualifications
- High School Graduate or equivalent
- Minimum 2 years of management experience
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Desired Qualifications
- College experience preferred
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