Customer Experience Executive
On-site · Bengaluru, Karnataka, India or Chennai, Tamil Nadu, India
Job Summary
Customer Experience Executive responsible for handling inbound shareholder inquiries via calls and emails, assisting with buying or selling shares within service standards, and supporting cross-functional operations across UK, US, and Amsterdam. Role requires strong communication, ability to work US shifts, familiarity with CRM systems, understanding of data protection principles and AML concepts, and adherence to regulatory and quality requirements. The position is based in India (Chennai/Bengaluru) with a focus on delivering accurate, timely customer support and contributing to team workload and process improvements.
Required Qualifications
- Graduation/Degree in any field
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