Customer Experience Engineer, CXE-T
RemoteUnited States or Canada
Job Summary
Post-sales technical SME enabling scalable adoption through 1:many technical enablement, structured PoCs, and high-impact technical assets. Designs and delivers advanced technical sessions for Docker platform (security, supply chain, governance, and developer workflows); creates structured enablement series aligned to customer maturity; develops repeatable PoC frameworks and reusable demos; produces deep technical content (recorded walkthroughs, architecture reference guides, blogs); serves as an escalation point for non-support SE/SA questions across customer cohorts; partners with Sales Engineers and Post-Sales teams to ensure technical continuity without owning deal cycles; focuses on AI Gov and MCP Gateway areas, and drives adoption across large customer populations.
Required Qualifications
- 5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles
- Strong hands-on expertise in: Docker and container ecosystems, Secure software supply chain practices, CI/CD pipelines and modern cloud-native architecture
- Experience designing and executing structured PoCs with defined success criteria
- Ability to present complex technical topics clearly to senior engineering audiences
- Strong written communication skills; experience producing technical blogs or deep technical content
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