Customer Experience Coordinator
$33,280–$34,320 year
On-siteBloomington, Minnesota, United States
Job Summary
Oversee a team of Associates at the front of store, ensuring prompt, courteous customer service and promotion of loyalty programs. Lead by example by engaging with all customers, maintaining a clean and organized store, and addressing concerns promptly. Train and coach Associates on front-end principles and personalizing the customer experience while assigning registers and coordinating breaks. Ensure adherence to labor laws, policies, procedures, and store plans, while supporting shrink reduction goals and safety awareness. Communicate effectively with management to set priorities and provide progress updates. Available to work a flexible schedule including nights and weekends. This role requires one year of retail and six months of leadership experience.
Required Qualifications
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
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