Customer Experience Coordinator
$35,360–$36,400 year
On-siteDestin, Florida, United States
Job Summary
Oversee a team of Associates at the front of store, ensuring prompt, courteous customer service and promotion of loyalty programs. Lead by example by engaging with all customers, maintaining a clean and organized store, and addressing concerns promptly. Train and coach staff on personalizing the customer experience, assign registers, coordinate breaks, and ensure adherence to store plans and labor laws. Respond to POS coverage needs and provide constructive feedback to improve effectiveness. Available to work a flexible schedule including nights and weekends. Starting pay is $17.00 to $17.50 per hour.
Required Qualifications
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
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