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The TJX Companies2 weeks ago

Customer Experience Coordinator

$35,880–$36,920 year

On-site · Stoneham, Massachusetts, United States

Type
Part Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise

Job Summary

Customer Experience Coordinator at TJX Companies oversees front-of-store Associates to ensure prompt, courteous service and promotion of loyalty programs; trains and mentors Associates on front-end principles, assigns registers, coordinates breaks, and supports POS coverage while addressing customer concerns to maintain a positive customer experience. The role requires strong merchandising understanding, multi-tasking, effective communication with management and peers, and the ability to adapt to changes while promoting safety and store policies. Located at the Marshalls Store in Stoneham, MA, the position offers a starting pay of $17.25-$17.75 per hour with a comprehensive benefits package and opportunities for development within TJX’s multi-brand environment.

Required Qualifications

  • 1 year retail experience
  • 6 months of leadership experience
  • strong communication and organizational skills
  • ability to train others
  • flexible schedule including nights and weekends
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$36k – $37k / yr

Customer Experience Coordinator · The TJX Companies

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