Customer Experience Coordinator
$33,280–$41,600 year
On-site · Oklahoma City, Oklahoma, United States
Job Summary
Customer Experience Coordinator will partner with sales and marketing to manage customer relationships and grow business by generating leads, distributing paid leads, and conducting cold calls. The role involves using the CRM to foster relationships, generate and manage a sales pipeline, maintain clean data, and provide product/territory guidance. The position requires interpersonal communication, time management, writing and reading comprehension, and the ability to understand the company’s products and services. This role reports to the Vice President of Sales and Marketing and supports the team in building networks with clients and industry specialists while focusing on customer satisfaction and business growth.
Required Qualifications
- High School Diploma or GED required
- Knowledge/Skills: Basic Computer Skills (e.g., Microsoft Word and Outlook)
- Ability to communicate effectively
- Time management
- Learning strategies
- Writing
- Reading comprehension
- Customer and personal service knowledge
- Demonstrated customer service ability
- Ability to adapt to changing environment
- Ability to organize and manage multiple priorities
- Ability to understand uses for marketing software
- Ability to cold call prospective clients
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