Customer Experience Coordinator II
On-siteNorfolk, Nebraska, United States
Job Summary
Compile and verify accuracy of data entered from documents, comparing submissions against source files to ensure completeness and correctness. Enter data from documents into PAS (Premier Agency System) following on-screen formats, then create, update, and manage online contracts, carriers, products, and agency links. Contact customers to resolve questions, inconsistencies, or missing data, while responding to inquiries regarding document status. Keep records of completed work, enter information into databases, and file or route documents after entry. Maintain confidentiality and prioritize daily workload to ensure tasks assigned by the Contract & Licensing Manager are completed accurately and on time.
Required Qualifications
- High school diploma or general education degree (GED)
- Ability to demonstrate accuracy and thoroughness
- Ability to prioritize duties
- Ability to motivate others to meet demands and deadlines
- Ability to maintain confidentiality
Desired Qualifications
- Prior administrative experience
- Secondary Education in a Business related area of study
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