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Serenity Mental Health Centers3 days ago

Customer Experience Coach

$52,000–$55,040 year

On-site · Lakewood, Colorado, United States or Golden, Colorado, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Customer Experience Coach role involves guiding individuals through structured sessions to build positive habits, stay motivated, and progress toward personal goals. Responsibilities include one-on-one support during sessions, operating program tools, encouraging practices like journaling and goal-setting, maintaining session notes, ensuring a welcoming and professional participant experience, and following established processes. Nice-to-haves include experience in customer service, hospitality, education, or caregiving, and an interest in coaching or wellness. The role includes paid training, health benefits, 401(k), PTO, holidays, and professional certification; pay ranges $25-$26.50 per hour with Colorado Equal Pay compliance and equal opportunity employment. Authorization to work in the US is required, with background check and drug screening. Location primarily in Colorado (Lakewood, CO, and Golden, CO).

Required Qualifications

  • 2+ years of full-time professional experience in any industry
  • Authorized to work in the United States
  • Ability to pass a background check and drug screening
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$52k – $55k / yr

Customer Experience Coach · Serenity Mental Health Centers

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