Customer Experience Coach
$47,840–$62,400 year
On-siteOrlando, Florida, United States
Job Summary
Provide one-on-one support during scheduled program sessions, guiding individuals to build positive habits and progress toward personal goals. Operate and monitor specialized program tools while encouraging participants through journaling, goal-setting, and mindfulness exercises. Maintain accurate session notes, share updates with team members, and ensure every experience remains professional, supportive, and respectful. Full paid training is provided, and the role requires two years of full-time professional experience. Serenity combines structured programs with innovative tools to help individuals achieve meaningful progress in a people-first environment.
Required Qualifications
- 2+ years of full-time professional experience in any industry
- CHar and professional verbal and written communication skills
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
Desired Qualifications
- Experience in customer service, hospitality, retail, education, or caregiving roles
- Interest in personal development, coaching, or wellness
- Comfort working closely with individuals in a service-focused environment
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