Customer Experience Coach
$52,000–$62,400 year
On-siteAshburn, Virginia, United States
Job Summary
Provide one-on-one support during scheduled program sessions, operating specialized tools and technology to guide individuals through structured habit-building exercises. Encourage participants via positive practices like journaling, goal-setting, and mindfulness while maintaining accurate session notes and sharing updates with the team. Ensure each interaction remains professional, supportive, and respectful by following established processes. This role requires 2+ years of full-time professional experience and strong interpersonal skills, with no specialized industry background needed as full paid training is provided.
Required Qualifications
- 2+ years of full-time professional experience in any industry
- CHar and professional verbal and written communication skills
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
Desired Qualifications
- Experience in customer service, hospitality, retail, education, or caregiving roles
- Interest in personal development, coaching, or wellness
- Comfort working closely with individuals in a service-focused environment
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