Customer Experience Coach
$52,000–$55,120 year
On-siteEnglewood, Colorado, United States
Job Summary
Provide one-on-one support during scheduled program sessions, operating specialized tools and technology to guide individuals through structured habits and goal-setting exercises. Encourage participants through positive practices like journaling and mindfulness while maintaining accurate session notes and sharing updates with team members. Ensure each participant's experience is professional, supportive, and respectful by following established processes and standards. This role requires 2+ years of full-time professional experience and strong interpersonal skills with patience and empathy. Serenity offers full paid training and professional certification to help you build confidence in this growth-focused environment.
Required Qualifications
- 2+ years of full-time professional experience in any industry
- CHar and professional verbal and written communication skills
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
Desired Qualifications
- Experience in customer service, hospitality, retail, education, or caregiving roles
- Interest in personal development, coaching, or wellness
- Comfort working closely with individuals in a service-focused environment
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