Customer Experience Coach
$52,000–$55,120 year
On-siteGolden, Colorado, United States
Job Summary
Provide one-on-one support during scheduled program sessions while operating specialized tools and monitoring participant engagement. Encourage individuals through positive practices like journaling, goal-setting, and mindfulness exercises to help them build habits and stay motivated. Maintain accurate session notes, share updates with team members, and ensure each experience remains welcoming, organized, and respectful. Follow established processes to maintain a consistent, supportive environment for all participants. Full paid training is provided to ensure confidence in role execution.
Required Qualifications
- 2+ years of full-time professional experience in any industry
- CHar and professional verbal and written communication skills
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
Desired Qualifications
- Experience in customer service, hospitality, retail, education, or caregiving roles
- Interest in personal development, coaching, or wellness
- Comfort working closely with individuals in a service-focused environment
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