Customer Experience Coach
$47,840–$62,400 year
On-sitePonte Vedra Beach, Florida, United States
Job Summary
Provide one-on-one support during scheduled program sessions, operating specialized tools and technology to guide individuals through structured habits and goal-setting. Encourage participants via positive practices like journaling and mindfulness while maintaining accurate session notes and sharing updates with team members. Ensure each experience remains professional, supportive, and respectful by following established processes. This role requires 2+ years of full-time professional experience and strong interpersonal skills, with full paid training provided. Serenity combines structured programs with a people-first approach to help individuals build confidence and achieve meaningful progress.
Required Qualifications
- 2+ years of full-time professional experience in any industry
- CHar and professional verbal and written communication skills
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
Desired Qualifications
- Experience in customer service, hospitality, retail, education, or caregiving roles
- Interest in personal development, coaching, or wellness
- Comfort working closely with individuals in a service-focused environment
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