Customer Experience Coach
$52,000–$62,400 year
On-siteReston, Virginia, United States
Job Summary
Provide one-on-one support during scheduled program sessions, guiding individuals to build positive habits and stay motivated through structured coaching. Operate specialized program tools and technology while encouraging participants via journaling, goal-setting, and mindfulness exercises. Maintain accurate session notes, share updates with team members, and ensure every experience remains professional, supportive, and respectful. Follow established processes and standards to deliver a consistent, welcoming environment. Full paid training provided to build confidence.
Required Qualifications
- 2+ years of full-time professional experience in any industry
- CHar and professional verbal and written communication skills
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
Desired Qualifications
- Experience in customer service, hospitality, retail, education, or caregiving roles
- Interest in personal development, coaching, or wellness
- Comfort working closely with individuals in a service-focused environment
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