Customer Experience Coach
$47,840–$62,400 year
On-siteLayton, Utah, United States
Job Summary
Provide one-on-one support during scheduled program sessions, operating specialized tools and technology while encouraging participants through journaling, goal-setting, and mindfulness exercises. Maintain accurate session notes, share updates with team members, and ensure each experience remains professional, supportive, and respectful. This role requires 2+ years of full-time professional experience, strong communication skills, and the ability to pass a background check and drug screening. Full paid training is provided. Serenity is a growing organization focused on helping individuals build confidence and develop positive habits through structured programs and a people-first approach.
Required Qualifications
- 2+ years of full-time professional experience in any industry
- CHar and professional verbal and written communication skills
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
Desired Qualifications
- Experience in customer service, hospitality, retail, education, or caregiving roles
- Interest in personal development, coaching, or wellness
- Comfort working closely with individuals in a service-focused environment
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