Customer Experience Coach

Provide one-on-one support during scheduled program sessions by operating specialized tools and encouraging participants through journaling, goal-setting, and mindfulness exercises. Maintain accurate session notes, share updates with team members, and ensure each experience remains professional, supportive, and respectful while following established processes. This role requires two years of full-time professional experience, strong interpersonal skills, and the ability to pass a background check and drug screening. We offer full paid training, a quarterly performance-based bonus structure, and comprehensive benefits including medical, dental, and vision insurance. Serenity is a growing organization focused on helping individuals build confidence and achieve meaningful progress through structured programs.