Customer Experience Coach
$47,840–$62,400 year
On-siteLake Mary, Florida, United States
Job Summary
Provide one-on-one support during scheduled program sessions, guiding individuals through structured activities to build positive habits and stay motivated. Operate and monitor specialized program tools and technology while encouraging participants through journaling, goal-setting, and mindfulness exercises. Maintain accurate session notes, share updates with team members, and ensure each participant's experience remains professional, supportive, and respectful. Follow established processes and standards to maintain consistency. Full paid training provided. Located in Lake Mary, FL.
Required Qualifications
- 2+ years of full-time professional experience in any industry
- CHar and professional verbal and written communication skills
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
Desired Qualifications
- Experience in customer service, hospitality, retail, education, or caregiving roles
- Interest in personal development, coaching, or wellness
- Comfort working closely with individuals in a service-focused environment
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