Customer Experience Banker - South Charleston, WV

Provide exemplary customer service and resolve issues for walk-in customers while accurately processing transactions and balancing daily accounts. Proactively identify financial goals to recommend deposit products and other banking services, utilizing outbound calling and referral sourcing to grow relationships. Educate clients on consumer deposit options and refer them to other bank areas to deepen partnerships. Adhere to all operational, security, risk, and regulatory policies. Requires a high school diploma or GED with one year of customer service experience or a bachelor's degree. Exempt status applies.