Customer Experience Banker Non NMLS - Horseshoe Bay, TX

Customer Experience Banker Non NMLS serves as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals, educating customers on deposit products, and proactively following a disciplined sales process to generate referrals. Responsibilities include providing excellent customer service, resolving issues, handling deposits and transactions accurately, and educating customers on banking products while adhering to operational, security, risk, and regulatory policies. The role emphasizes sales, relationship management, and collaboration with partners to deepen customer relationships, with a hybrid in-office/remote work arrangement.