Customer Experience Banker

Proactively identify customer financial goals and needs to recommend deposit products and banking services. Process transactions accurately and efficiently while balancing daily accounts. Provide exemplary customer service by resolving issues and educating clients on consumer deposit products. Execute a disciplined sales process including new customer follow-up, outbound calling, and sourcing referrals from customers and partners. Educate and refer customers to other bank areas to deepen relationships and build strong partnerships. Adhere to all operational, security, risk, and regulatory policies and procedures.