Customer Experience Banker-(Hudsonville, MI)

Proactively identify financial goals and needs for walk-in customers, recommending appropriate deposit products and banking services to retain and grow relationships. Process transactions accurately and efficiently while balancing daily accounts, resolving customer issues, and educating clients on consumer deposit options. Execute a disciplined sales process including outbound calling and new customer follow-ups to source referrals and deepen partnerships. Adhere to all operational, security, risk, and regulatory policies and procedures. This role requires a High School Diploma or GED with one year of customer service or military experience, or a Bachelor's Degree. Candidates must be authorized to work in the United States.