Customer Experience Banker - Grafton, OH

Proactively identify financial goals and needs for walk-in customers, recommending appropriate deposit and banking products while processing transactions accurately and balancing daily accounts. Provide excellent customer service by effectively resolving issues and educating clients on consumer deposit products. Grow relationships through a disciplined sales process, including outbound calling, new customer follow-up, and sourcing referrals from partners. Adhere to all operational, security, risk, and regulatory policies and procedures. This role requires a High School Diploma or GED with one year of customer service experience or a Bachelor's Degree. Exempt status applies.