Customer Experience Banker- Dundee, MI

Concierge banking at the Dundee, MI branch by servicing walk-in customers, retaining and growing relationships through proactive identification of financial goals, and recommending deposit products and services. Process transactions accurately, balance daily accounts, and resolve customer issues while educating clients on consumer deposit products. Execute a disciplined sales process involving new customer follow-up, outbound calling, and sourcing referrals to deepen partnerships. Adhere to operational, security, risk, and regulatory policies. Requires one year of customer service experience in banking or goal-driven retail sales. Exempt status applies.