Customer Experience Banker - Dexter, MI
Hybrid · Dexter, Michigan, United States
Job Summary
Customer Experience Banker Non NMLS at Huntington balances daily transactions and drives customer relationships by identifying financial goals, recommending deposit and other banking products, and educating customers on banking services. Operates as a Financial Concierge for walk-in customers, resolves issues, and grows relationships through a disciplined sales process, outbound follow-up, and referrals while adhering to policy and regulatory requirements. The role emphasizes customer service excellence, product knowledge in consumer deposits, and collaboration with partners to deepen partnerships. Flexible work arrangements are described with in-office and work-from-home elements; remote opportunities may be available and specific work arrangements will be provided by the hiring team.
Required Qualifications
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree
- Preferred Qualifications: 1 year or more in customer service in banking, financial services or goal driven retail sales
- Cash handling skills
- Comfort with technology such as mobile services and online banking services
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