Customer Experience Associate
On-site · Kamloops, British Columbia, Canada
Job Summary
Customer Experience Associate at TD Canada Trust in Kamloops, BC. You will process financial transactions (deposits, withdrawals, bill payments) following procedures and regulations, assess customer needs to recommend banking solutions, resolve customer concerns using standard procedures, promote banking solutions to meet business goals, and deliver quality customer experiences. You will connect with customers to explain banking processes, contribute to a positive team environment, and participate in ongoing performance development and training to support career growth within a leading financial institution.
Required Qualifications
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
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