Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis for future opportunities in Etobicoke
On-site · Etobicoke, Ontario, Canada
Job Summary
Customer Experience Associate responsible for delivering accurate financial transactions (deposits, withdrawals, bill payments) and advising on banking solutions to meet customer needs. The role emphasizes understanding customer needs, resolving concerns through standard procedures, promoting banking solutions to achieve business objectives, and delivering a positive, diverse, and equitable customer experience. The position involves connecting with customers to clearly explain banking processes, supporting team performance, and contributing to operational excellence within a TD Canada Trust branch in Etobicoke. The role requires strong communication, organization, and attention to detail in a fast-paced environment, with a focus on building long-lasting customer relationships and upholding TD’s customer-focused values and ethics.
Required Qualifications
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
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