Customer Experience Associate - Future Opportunities
$45,760–$56,160 year
On-siteOrillia, Ontario, Canada or Parry Sound, Ontario, Canada
Job Summary
Process financial transactions like deposits, withdrawals, and bill payments per standardized operating procedures and industry regulations. Understand customer needs to recommend specific banking solutions while resolving concerns and escalating non-standard activities. Achieve assigned business objectives by promoting products and connecting personally with customers to advise them clearly on processes. Assist the team by maintaining up-to-date status on routine activities and delivering operational improvements. Build a positive, diverse, and equitable work environment while participating in personal performance development.
Required Qualifications
- High School diploma
- 1+ years of relevant experience
- Strong administration skills
- Organizational skills
- Planning skills
- Time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook)
- Hands on knowledge of using internet
- Initiative
- Accuracy
- Detail oriented
- Customer experience skills
- Verbal communication skills
- Written communication skills
- Calm demeanor
- Courteous demeanor
- Effective communication manner
Desired Qualifications
- Undergraduate degree
- Equivalent to undergraduate degree
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.