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Cross Border TalentsPosted 1 month ago

Customer Experience Associate (Croatian Speaker) Travel Industry | Remote

On-siteAthens, Attica, Greece

Full TimeEntry LevelSmall

Job Summary

Handle calls, chats, and emails from travelers and accommodation partners while providing clear, accurate, and friendly support for booking and stay-related inquiries. Resolve issues efficiently using internal tools and procedures to ensure a smooth and positive customer experience in every interaction. Fluency in Croatian and English is required, along with customer-oriented communication skills and basic computer literacy. Residency in Greece or willingness to relocate is necessary. This role offers comprehensive relocation support, 25 days of paid annual leave, and ongoing training within a supportive, multicultural international network.

Required Qualifications

  • Fluency in Croatian and English
  • Customer-oriented mindset
  • Good communication skills
  • Basic computer literacy
  • Residency in Greece or willingness to relocate with assistance

Desired Qualifications

  • Previous experience in customer service, hospitality, or retail

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