Customer Experience Associate - Cole Harbour, NS (Part-time, 15h/week)
$31,200–$56,160 year
On-siteDartmouth, Nova Scotia, Canada
Job Summary
Process financial transactions such as deposits, withdrawals, and bill payments while adhering to standardized operating procedures and industry regulations. Understand customer needs to recommend tailored banking solutions and resolve concerns through standard procedures or escalation. Achieve assigned business objectives by promoting products and delivering quality customer experiences while maintaining confidentiality. Assist the team by promoting effectiveness, staying updated on routine activities, and identifying opportunities for operational improvements. This part-time role in Dartmouth, Nova Scotia, offers a competitive salary range of $22.00 - $27.21 CAD per hour with 15 hours weekly.
Required Qualifications
- High School diploma
- 1+ years of relevant experience
- Strong administration skills
- Organizational skills
- Planning skills
- Time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook)
- Hands on knowledge of using internet
- Ability to exercise initiative
- Accuracy and detail orientation
- Customer experience skills
- Verbal communication skills
- Written communication skills
- Ability to connect with different people in a calm, courteous, and effective manner
Desired Qualifications
- Undergraduate degree
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