Customer Experience Associate - Brossard, Rome (Part-time, 15h/week)

Customer Experience Associate at a TD Canada Trust branch in Brossard, QC. Responsibilities include processing financial transactions (deposits, withdrawals, bill payments) per procedures and regulations, identifying customer needs to recommend appropriate banking solutions, resolving customer concerns via standard procedures, achieving business objectives by promoting banking solutions, building positive customer experiences, and assisting the team to maintain a collaborative work environment. Requires strong communication skills, ability to handle multiple tasks in a fast-paced environment, and proficiency with MS Office; high school diploma or equivalent with relevant experience preferred. The role emphasizes customer-facing service and adherence to TD’s Code of Conduct and Ethics, with emphasis on delivering quality service and operational excellence.