Customer Experience Advisor | Own the Experience. Drive the Results.
On-site · Orlando, Florida, United States
Job Summary
Customer Experience Advisor needed to welcome customers, educate them on the Unlimited Membership program, convert interest into loyalty, handle concerns professionally, maintain a clean and welcoming site, and log feedback in Micrologic. The role emphasizes delivering a positive, energetic customer experience, building rapport quickly, resolving issues on the spot, and supporting a fast-paced, team-driven environment at El Car Wash in Orlando, FL. Strong emphasis on sales-related mindset, empathy, problem-solving, bilingual communication (English/Spanish) a strong plus, and availability for evenings, weekends, and holidays.
Required Qualifications
- Available for evenings, weekends, and holidays
- comfortable working outdoors in all conditions
- prior sales, retail, or hospitality experience is a plus
- bilingual (English/Spanish) — strong plus in South Florida markets
- reliable attendance and professional image
- polished appearance and strong communication
- experience with POS systems and site technology
- ability to build rapport quickly and influence without being pushy
- customer-centric mindset and problem-solving skills
- team collaboration and adaptability
- log customer feedback and communicate insights to the team
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