Customer Engineer - Thermal, VIC
On-siteMelbourne, Victoria, Australia
Job Summary
Plan customer service maintenance visits and complete digital time sheets and field service reports for every call. Execute commissioning, service maintenance, and after-hours commitments while managing onboard spare parts inventory. Comply with Work, Health & Safety obligations, including heights training and live refrigerant line work. Maintain company vehicle standards and professional interactions with customers and suppliers. Requires a drivers licence, ability to work lone after-hours on an on-call roster, and experience in precision cooling. Reports to Service Operations Manager within the Thermal team.
Required Qualifications
- Drivers Licence
- Mechanical Trade Certificate
- Restricted Electrical Licence
- Refrigerant Handling Licence
- Work at Heights Training
- Technical knowledge - data centres, telecom, commercial & industrial or similar industries
- Proven track record within the Air – Conditioning or other precision cooling industry as a service technician
- Thermal controls & Networking knowledge
- Proficiency in Microsoft Office
- Computer literacy at an intermediate level
Desired Qualifications
- Technical knowledge - data centres, telecom, commercial & industrial or similar industries (highly regarded)
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