Customer Engineer Manager III

Customer Engineer Manager III at Applied Materials in Manassas, VA leads and coaches district-level customer engineers, maintains ongoing customer relationships, conducts regular customer visits, oversees salary and career planning, sets objectives and performance appraisals, and provides formal updates. The role acts as the prime interface with Product Divisions (tech support, training, spares, reliability), monitors programs (CSD Award, mentor), manages escalation procedures, and participates in account planning with District Sales Engineer. Responsibilities include planning and reporting for system installations, coordinating RMA processes, ensuring cost efficiency, delivering financial forecasts, and guiding engineers to achieve business objectives. Leadership and interpersonal skills are essential for directing teams, communicating with stakeholders, and ensuring adherence to Applied Materials’ standards and policies. The position requires travel (~10%) and offers relocation eligibility, a comprehensive benefits package, and potential bonuses/stock awards.