Customer Engineer
On-site · Shanghai, Shanghai, China
Job Summary
Field Service Engineer at Applied Materials responsible for installing, maintaining, and upgrading customer equipment in a semiconductor/equipment-support environment. Lead activities with diagnostics, preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; coordinate with customers and senior engineers to understand roadmaps and requirements; train and mentor junior engineers; and ensure compliance with safety and environmental guidelines while traveling as needed. Requires associate degree or military technical training/trade certification and 4-7 years of semiconductor or equipment-support experience, strong mechanical/diagnostic skills, and proficiency with MS Office; valid driver’s license and passport for travel; physical ability to work in clean-room environments.
Required Qualifications
- Completion of an Associate degree, military technical training, field service experience, or trade certification
- 4-7 years of work experience in semiconductor industry or other equipment support industry
- Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
- Strong knowledge of hand tools and their appropriate usage, including digital multimeters
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
- Ability to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
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