Customer Engagement Specialist
On-siteSales, São Paulo, Brazil
Job Summary
Plan territory and account approaches while managing resources, creating account development plans, and performing inventory management for customer-specific materials. Assist in training new team members and communicate with the operations team, potentially serving as a production meeting representative. Conduct occasional face-to-face customer interactions and moderate authority to set and negotiate product or service terms to ensure accurate order processing. Requires a high school diploma or bachelor's degree, 3-5 years of sales experience, and proficiency in MS Office. Minimal local travel is expected, though out-of-area trips may occur with advance notice.
Required Qualifications
- High School diploma
- Solid understanding of product offerings
- Solid understanding of ERP systems
- Solid understanding of markets served
- General understanding of metal processes
- General understanding of products
- Proficiency in MS Office
- Ability to perform inventory management
- Ability to communicate with operations team
- Ability to serve as a production meeting representative
- Ability to make in-person sales calls
- Ability to develop a steady customer base
- Ability to make impactful in-person sales calls
- Ability to plan territory/account approach
- Ability to manage own resources
- Ability to assist in training new team members
- Ability to create account development plans
- Ability to set and negotiate product/service terms
- Ability to perform occasional face-to-face customer interaction
Desired Qualifications
- Bachelor's Degree
- 3-5 years prior sales experience
- 3-5 years prior industry experience
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