Customer Engagement Specialist
$37,440–$41,600 year
On-siteCharlotte, North Carolina, United States
Job Summary
Engage with shoppers in-store to introduce home comfort solutions, energy-saving upgrades, and indoor air quality services. Conduct face-to-face conversations about heating, cooling, and efficiency while acting as a Brand Ambassador for ARS services. Generate leads and schedule free in-home consultations by entering customer information and booking appointments for specialists. Represent the brand with a professional presence, supporting in-store promotions alongside retail management and team members. This high-energy sales role requires an outgoing personality, ability to stand and walk during shifts, and weekend/holiday availability. Full-time employees receive insurance after 31 days, low-cost medical, dental, vision, and a 401(k) match.
Required Qualifications
- Outgoing personality and willingness to speak with shoppers
- Ability to stand and walk during shifts
- Weekend and some holiday availability
- Reliable transportation
- Clean, professional appearance representing the ARS brand
- Ability to attend weekly in-office meetings
- Employment is contingent on a background check in accordance with applicable law
Desired Qualifications
- Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
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