Customer Engagement Manager (Intern)
$37,440–$37,440 year
On-siteJamaica, New York, United States
Job Summary
Welcome customers with warmth and enthusiasm, engaging them in friendly conversations about their Nu3S experience. Encourage satisfied customers to leave honest Google reviews and capture short testimonial videos with their consent. Take high-quality photos and videos of customers enjoying the facility, then help create engaging social media content for Instagram, Facebook, LinkedIn, and TikTok. Highlight Nu3S offerings, including the Brushless Laser Car wash, Premium Café, EV charging, and auto care services, while promoting memberships, loyalty programs, and upcoming events. Collect customer feedback and share improvement ideas with the management team to ensure all interactions remain friendly, professional, and authentic. This role offers hands-on experience in customer engagement and hospitality within an innovative AI-enabled lifestyle destination, with mentorship from experienced entrepreneurs.
Required Qualifications
- Outstanding interpersonal and communication skills
- Confident approaching and engaging new people
- Friendly, energetic, and outgoing personality
- Comfortable recording videos and taking photos with a smartphone
- Familiar with Instagram, Facebook, TikTok, and other social media platforms
- Organized, dependable, and punctual
- Schedule: 16 hours per weekend (final schedule to be determined)
- College students majoring in Marketing, Communications, Hospitality, Business, or related fields
Desired Qualifications
- Previous experience in hospitality, retail, marketing, or customer service is a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.