Customer Engagement Executive (BPO) - Remote Job
RemoteUnited States
United StatesRemoteFull TimeSmall
Full TimeSmall
Job Summary
Connect with parents via calls to share program information and ensure a smooth communication experience. Understand parent requirements, respond appropriately, and maintain accurate records of interactions in internal systems. Coordinate with internal teams for seamless support while adhering to a structured night shift schedule. This role offers performance-based incentives and access to cutting-edge software tools within a collaborative tech startup environment.
Required Qualifications
- Strong verbal communication skills
- Good listening and interpersonal abilities
- Ability to handle conversations confidently and professionally
- Basic computer knowledge (Zoho Tools, CRM tools)
- Comfortable working in a structured calling environment
Desired Qualifications
- Prior experience in BPO / calling / customer support roles preferred
- Experience in voice process (inbound/outbound)
- Background in customer engagement or support roles
- Multilingual communication skills (added advantage)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.