Customer Development Manager NAPA (Rockhampton)
On-site · Rockhampton, Queensland, Australia or Kawana, Queensland, Australia
Job Summary
Customer Development Manager for NAPA in Rockhampton/Kawana, responsible for sales and gross margin within the territory by solving customer problems through consultation and relationship-building. Proactively develop new business, attend trade shows and meetings, and drive achievement of sales budgets. Must engage with trade customers, maintain relationships, and use CRM to manage accounts; role emphasizes KPI-driven performance, safety, and customer service in the automotive aftermarket. Includes incentives and tools of trade (car, mobile, laptop, staff discounts). Requires strong communication, negotiation skills, and an Australian driver’s licence.
Required Qualifications
- Proven sales experience with trade customers or in account management
- Strong communication and negotiating skills
- Track record in achieving sales budgets and KPIs
- Experience using CRM systems
- Valid Australian driver’s licence
- Solutions and service-focused mindset
- Ability to liaise with customers and stakeholders in automotive aftermarket
- Ability to develop new business and manage territory
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