Customer Data Assistant
On-siteStudley, England, United Kingdom
Studley, England, United KingdomOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Deliver excellent customer service by receiving queries via email and phone, then support clients by identifying solutions through ERP and CRM reports. Process data in collaboration with internal stakeholders to update customer and drop point stock, while maintaining accurate records in the CRM system. Generate and analyze results from ERP reports to identify trends that drive supply chain efficiencies. Work closely with cross-functional teams to manage workload and meet objectives. This role offers a competitive salary, 25 days of annual leave, and on-site parking within a team focused on circular solutions.
Required Qualifications
- Data entry/data handling experience
- Computer Literate - CRM and ERP working experience
- Analytical skills and attention to detail
- Strong communication skills
- Ability to work collaboratively in cross-functional teams
- 1 or more UK A levels or equivalent or an apprenticeship in logistics/customer service
Desired Qualifications
- Experience in the supply chain or logistics industry is a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.