Customer Correspondence Specialist (onsite Grand Rapids, MI)
On-siteGrand Rapids, Michigan, United States
Grand Rapids, Michigan, United StatesOn-siteFull TimeBachelors DegreeSmall
Full TimeBachelors DegreeSmall
Job Summary
Prepare customer correspondences and perform quality assurance on collection correspondence for corporate clients and consumers. Establish and maintain relationships and communications with Firm personnel while ensuring quality processes are implemented. Support the team by moving between assignments as needed to meet business objectives. Requires a Bachelor's degree or associate experience, strong analytical skills, and proficiency in Microsoft Office Suite. Full-time onsite role in Grand Rapids, MI with competitive compensation and comprehensive benefits including health, dental, vision, 401k, and paid time off.
Required Qualifications
- Associates or Bachelor's degree in business, legal, or similar field
- Demonstrated analytical and problem-solving skills
- Effective written and verbal communication skills
- Excellent keyboarding and software skills in Microsoft Office Suite (Excel, Word, and Outlook)
- Highly dependable individuals with exceptional attention to detail
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