Customer Contact Specialist

Customer Contact Specialist responsible for contacting customers, following up internet leads, answering inbound calls, and scheduling appointments for the sales team; build relationships, provide exceptional customer service, and help customers schedule their visits. Must be comfortable on the phone, communicate well, stay organized, and meet daily call, contact, and appointment goals. The role offers competitive hourly pay, performance bonuses, paid training, full-time status, and benefits (health, dental, vision, 401(k), PTO, employee discounts). Opportunity for career advancement within the customer experience team and potential paths into sales or leadership; training and daily coaching provided.