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MBI, Inc.3 months ago

Customer Contact Associate

Hybrid · Norwalk, Connecticut, United States

Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown

Job Summary

Seeking enthusiastic individuals for the Customer Contact Associate role within our Customer Service Department. Responsibilities include providing superlative customer service and engaging with customers effectively via telephone and written communication. Candidates must possess excellent communication skills, be proficient in MS Office, and demonstrate an ability to learn new technologies quickly. Experience with Oracle CPQ is a plus.

Required Qualifications

  • Excellent communication skills
  • Devotion to superlative customer service
  • Courteous telephone manner
  • Excellent written communication skills
  • Ability to quickly learn and adapt to new technologies and systems
  • Proficiency in MS Office (Word, Excel, Outlook)

Desired Qualifications

  • Experience with Oracle CPQ

Additional Requirements

  • NO PHONE CALLS, PLEASE.
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MBI, Inc.

Customer Contact Associate

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