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Nexi GroupPosted 2 months ago

Customer Centre Advisor with German 24/7

HybridKrakow, Łódź Voivodeship, Republic of Poland

Full TimeLargeFintech Services

Job Summary

Communicate with customers and banks via phone and email regarding card blocking, fraud prevention, transaction information, and card statements. Solve problems, follow company rules, and ensure customer satisfaction while working with teams and partners to ensure smooth collaboration. This role requires command of German and English, proactivity, and experience in customer service. Based in Krakow, the position offers an attractive salary, competitive benefits, and access to the latest technology. Join an international team of 10,000+ people across 25 countries united by a passion for innovation in digital payments.

Required Qualifications

  • Experience in customer service
  • Command of German and English language

Desired Qualifications

  • Proactivity and the ability to organize your work environment

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