Customer Care Team Lead/Lider Zespołu Obsługi Klienta
$9,830–$12,290 year
Remote · Warsaw, Mazovia, Poland or PL
Job Summary
Oversee a team of technical service representatives while applying specialized technical knowledge. Organize daily operations, coordinate shipments, and ensure compliance with customs procedures. Monitor key performance indicators and support team members in overcoming challenges. Drive collaboration and promote company values while fostering a positive team culture. Candidates should have leadership experience in logistics and strong organizational skills.
Required Qualifications
- 2 years of proven leadership experience in the transport or logistics sector
- Strong knowledge of logistics operations and customs procedures
Desired Qualifications
- Good knowledge of English (written and spoken)
- Excellent problem-solving and communication skills
- Strong organizational and time-management skills
- Positive, proactive, and adaptable mindset
- Ability to motivate, guide, and inspire team members
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