Customer Care Specialist
$52,000–$62,400 year
On-site · Centennial, Colorado, United States or Parker, Colorado, United States
Job Summary
Customer Care Specialist at Serenity in Parker, CO. Responsible for one-on-one support during scheduled service sessions, operating specialized program equipment (training provided), guiding participants through journaling and goal-setting activities, and maintaining accurate session progress records. Focuses on building trust, creating a welcoming environment, and delivering a positive, supportive experience from start to finish. Requires strong communication skills, reliability, and a people-first mindset; training and certification provided. Benefits include comprehensive medical/dental/vision coverage, PTO, holidays, 401(k), and opportunities for advancement.
Required Qualifications
- 2+ years of full-time professional experience (any industry)
- Strong verbal and written communication skills
- Background check and drug screening required
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